Sri Lanka’s social-shopping protection

Shop social.
Never get scammed.

We hold your payment until your order arrives. If it doesn’t, you get every rupee back.

Free buyer protection for your first 30 days

100%
money-back protection
3 days
dispute resolution window
2%
flat fee · min Rs. 200
< 24 hrs
seller verification

How it works

1

Agree the deal

You and the seller create a TrustPay transaction for the item.

2

Pay TrustPay, not the seller

Your money sits safely with us — the seller ships knowing payment is secured.

3

Confirm & release

Order arrives as described? We release payment. Problem? You have a 3-day dispute window.

See the full process →

For shoppers

Buy from any Insta or FB seller with zero risk

  • Money held until you confirm delivery
  • Full refund if it never arrives or isn’t as described
  • Works with any seller who accepts TrustPay
Shop protected
A shopper happily unboxing an online order at home
Full refund issued

For sellers

Close more sales — buyers trust verified sellers

  • Get verified in under 24 hours
  • Guaranteed payment before you ship
  • A trust badge that converts hesitant buyers
Get verified
A seller happily counting cash payments
Payment guaranteed

Questions, answered

Everything about protection, verification, fees and disputes.

All FAQs →
What happens if my order never arrives?

Open a dispute and our team reviews it. If the seller can’t prove delivery, you get a full refund — every rupee, including the TrustPay fee.

How do I get verified?

Sign up, submit your identity and business details, and we verify you in under 24 hours. Verified sellers get a trust badge buyers can check.

How much does TrustPay cost?

2% of the transaction value with a Rs. 200 minimum, paid by the buyer. New buyers pay no fees for their first 30 days.

Your next purchase, protected.

Sign up free — buyer protection costs nothing for 30 days.

Create free account